Contact
EyeGlass is developed and published by an independent developer based in Israel. All inquiries are handled directly by the developer.
We aim to respond within 7 days (within 30 days for formal privacy requests). To help us help you, please include your device model, operating system version, and a description of the issue.
Purchases, Billing, and Refunds
Payments are processed by Apple and Google, not by us. For billing issues and refund requests, please use the platform you purchased on:
- Apple App Store: reportaproblem.apple.com
- Google Play: your Play Store order history (“Request a refund”).
Missing non-consumable purchases after a reinstall can usually be recovered with the “Restore Purchases” button in the App’s settings. Consumable balances are stored only on your device and cannot be restored (see our Terms of Service, Section 5).
Privacy Requests
The App is designed not to collect personal data; deleting the App deletes all App data from your device. For requests concerning purchase-related data, see our Privacy Policy (Section 9) and contact the email above with the subject line “Privacy request”.